Hi, I'm Rita Dias, your Recruiter and guide to joining CSG! We are excited to learn more about you and your background. We are looking for a Senior Product Designer to join our team.
What you’ll do:
* Lead customer-centric initiatives within the Customer Experience team to improve Ascendon's SaaS offering and support client project delivery.
* Contribute as a full-spectrum designer to every stage of the design lifecycle—from research and ideation to prototyping, testing, and delivery, focusing on user-centered solutions.
* Create and refine high-fidelity prototypes emphasizing interface, interaction, and visual design, ensuring usability and accessibility standards.
* Support user research activities such as persona creation, journey mapping, and usability testing to inform and improve design decisions.
* Maintain and evolve a multi-channel, multi-theme design system for consistency and efficiency across platforms and brands.
* Collaborate with product managers, engineers, business analysts, and QA teams on strategic roadmaps and projects.
You should have:
* Over 5 years of experience in UX/UI design, with a degree in a related field, and a passion for technology and innovative design.
* A user-centric mindset focused on creating accessible, intuitive, and meaningful experiences aligning user needs with business goals.
* Experience with research practices like persona creation, journey mapping, and usability testing, with willingness to grow these skills.
* Ability to design responsive interfaces across native and web platforms for various devices.
* Experience working with design systems and pattern libraries, applying atomic design principles for scalable solutions.
* Proficiency in collaborating with engineers, QA, and management to translate requirements into cohesive designs.
* A commitment to agile methodologies, problem-driven design, and continuous improvement and innovation.
CSGer Perks & Benefits
* Work from home, in-office, or hybrid options
* Employee Belonging Groups
* Healthcare: Dental, Medical, and Vision
* Paid Vacation, Volunteer, and Holiday Time Off
* And more!
Location(s):
PT.BRAGA.OFFICE, Portugal, Remote
Accommodation:
If you need accommodations due to a disability during any part of the application process, please contact us at +1 (402) 431-7440 or accommodations@csgi.com. We provide support throughout hiring and testing processes.
Our Guiding Principles:
Impact: Help and empower others, colleagues and customers alike. Great things happen when we set our minds to it.
Integrity: Do what’s right, be authentic, trust and respect everyone.
Inspiration: Think boldly, be passionate, and innovate without fear of failure.
Our Story:
CSG empowers companies to create memorable experiences, making it easier to connect, use, and pay for valued services. For over 40 years, we've helped top brands solve tough challenges and adapt to the digital economy. We foster a culture of integrity, innovation, and impact, committed to building a better future together.
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