Job Description
We are seeking a highly skilled IT Infrastructure Engineer to join our team. As an L2 escalation point, you will be responsible for the continuous support and implementation of necessary activities through the technology lifecycle for in-scope infrastructure technologies.
You will handle daily management, installation, troubleshooting, maintenance, updates, security, and access authorization of VDI, networks, hardware infrastructure and servers, VoIP, and firewalls.
You will actively monitor system performance, provide visibility on monitoring KPIs, and execute continuous operational improvement routines.
You will support M&A efforts through planning and managing infrastructure aspects of new company integrations.
You will serve as an L2 escalation point for all in-scope infrastructure technology-related tickets and coordinate troubleshooting of major incidents.
You will manage infrastructure compliance with security policies and procedures in coordination with IT Security and Compliance Services.
You will interface with vendors to ensure appropriate resolution during system outages or periods of reduced performance and implement changes as part of a constructive user support process.
Requirements
To be successful in this role, you must possess a university degree in IT or engineering, or similar work experience.
You must have professional certifications such as Cisco, ITIL, PMP, A+, Network+, Security+.
You must have over 5 years of work experience in a relevant IT position and extensive hands-on experience with Cisco networking & security devices.
You must demonstrate strong analytical thinking and excellent interpersonal and communication skills.
Benefits
We offer a supportive environment where everyone is valued, with training and career advancement opportunities both in Switzerland and internationally.
We commit to taking care of our employees, creating a trustful atmosphere, encouraging innovation, and embracing our responsibilities.
As a member of our team, you will have the opportunity to drive impactful digital transformations and make a positive impact on our surroundings.