OverviewItalian speaking - Customer Support Agent Remote in PTAre you an Italian speaker looking for an exciting opportunity abroad? We are hiringItalian Customer Service Representativesto join an international team supporting a global client in Portugal. If you are already living in Portugal, this position isfully remote, allowing you to work from anywhere in the country—except the islands. This role offers the chance to work in a dynamic, multicultural environment while developing your customer service skills.ResponsibilitiesHandle inbound customer inquiries via phone, email, and chatAssist with product information, troubleshooting, and issue resolutionDeliver excellent customer service while ensuring a positive customer experienceFollow up on customer requests and escalate issues when necessaryQualificationsProficiency in Italian(C1/C2 level)Already residing in Portugal(remote work available from any city except the islands)Exceptional problem-solving and interpersonal skillsMust hold aEuropean passport(visa sponsorship is not provided)Previous experience in customer service is advantageous but not requiredWhat's OfferedCompetitive salary and performance-based incentivesFull training providedOpportunity to work in an international environment with career growth potential