Social network you want to login/join with:
Responsibilities:
- Provide support to small and medium sized businesses using various channels (chat, email and telephone)
- Provide pre and post-sales support for all self-service products
- Improve the advertising experience and satisfaction by resolving technical issues, reporting bugs, guiding the users on the platform, and helping them to use its tools and features
- Identify trends and solve problems facing multiple SMB clients
- Deliver a positive attitude towards the brand
- Maintain and update all job-related administrative forms
Requirements:
- Native/fluent in Polish, both oral and written. Fluent in English (at least B2 level)
- Knowledge of advertisement industry will be considered as an advantage
- Computer literate with sound knowledge of Microsoft Office package
- Resourceful personality that can adapt and remain calm in all situations
- Ability to work independently, while being a team player at the same time
- Able to work rotating shifts
Offer:
- Holiday entitlement with 22 days per year
- Three weeks training on company and products
- Be part of a dynamic multilingual, multicultural and creative team with positive and friendly atmosphere
- 40 Hours per week on a weekly rotational shift pattern covering line operating hours from Monday to Sunday, from 6:00 AM to 24:00
- Guidance and tools to reach career potential
- Private health insurance
- Relocation support
- Free Portuguese classes, water sport activities, soft trekking and much more
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