A leading global luxury marketplace is seeking a Customer Operations Technician in Porto. You will manage back-office case management for refunds, ensuring a top-notch service experience for customers and partners. The role requires a customer-oriented mindset and fluency in English. Successful candidates will be adaptable, capable of resolving issues under pressure, and have a basic knowledge of retail and finance concepts. Join a vibrant team that values multicultural interactions and offers flexible benefits.#J-18808-Ljbffr