C'est un projet français monolingue - l'anglais n'est pas nécessaire
* Possible start: 30.10 or 20.11
* We offer efficient and fast remote recruitment process
* It's office based position in our modern office in Braga
* It is great possibility to get good money throughout the year in Portugal
* Working schedule time frames: Monday-Friday: 07 :00-17:00, Saturday 8:00-15:00 - Sunday and 1 rotational day off ( you work 8h/day, 40h/week, 5 days/week)
* We do NOT require previous experience, we will teach you everything
Support for Online Banking
You will ensure a warm and professional contact with clients.
You will deliver excellent standards of service and maintain a high level of customer satisfaction while achieving your professional purpose and contributing to the company's future success.
As a Customer Support you will:
* Answer our customers' requests by phone, on the use of their current credit, and/or on any request related to a new project
* Analyze the needs of our customers and personalize the relationship to better understand their expectations, reassure them and accompany them in order to offer them the most appropriate financing
* Manage the files entrusted to you in compliance with procedures and safety rules, demonstrating exemplary behavior, particularly in terms of rigor and integrity
What do we expect:
* Fluency in French (min. C2 level)
* You live in Braga and you are ready to work in our office
* Ability to communicate clearly and effectively
* You are looking for adventure in fast growing, international company
* We do NOT require previous experience, we will teach you everything
* Complete online hiring process regulated
Competitive salary and remuneration system (incl. meal allowance):
* Base salary: 1026 € gross x 12 months (or 880 € gross x 14 months) – you choose the payment schedule
* 168€ project bonus (it is a permanent salary supplement)
* 7,23€ NET/ worked day (approx 145€ NET/month in a voucher card) - meal allowance
* 20€ /month transport allowance
Your average monthly gross salary ranges from€1214 to €1359.
What do we offer?
* Possible start: 30.10 or 20.11
* Fixed term, renewable full time employment contract for 6months (according to the Portuguese law)
* It's office based position in our modern office in Braga
* Attractive working hours:Monday-Friday: 07 :00-17:00, Saturday 8:00-15:00 - Sunday and 1 rotational day off ( you work 8h/day, 40h/week, 5 days/week)
* A Bring a Friend Program with attractive incentives
* Private Health Insurance from day 1
* Personal and career development programs and mentoring to develop skills
* Possibility to participate in a growing multicultural Project
* Benefit from our modern amenities, many discounts in local businesses, free medical appointments at the office, sports and social responsibility activities, internal parties and much more
EU citizenship or a residence permit in Portugal is mandatory
Are you interested in a new adventure?
Then apply with your CV to start your new career We look forward to you
* By applying for this position, you agree to our privacy policy and consent to the processing of your personal data and its transfer to the client offering this position
# assistente administrativo; apoio ao cliente; vagas emprego; atendimento ao cliente; assistente apoio cliente; operador de call center; companhias aéreas, francês,
Job Types: Full-time, Contract
Contract length: 12 months
Pay: 1,214.00€ - 1,359.00€ per month
Application Question(s):
* Have you ever worked with Concentrix or Webhelp in Portugal? Please leave the notes here:
* Is French your first language?
* Your email and phone number are mandatory to proceed your application in this recruitment, please leave it here:
* Your current location:
* When is the closest possible date to start for you?
* This offer is connected with our client Concentrix (formerly Webhelp). Are you okay with continuing with your application?
* re you legally authorized to work in Portugal?
If you are not an EU citizen, confirm your work permit/ residency status for Portugal. Please leave the comment here:
* Are you ready to work in our office in Braga?
Education:
* High school or equivalent (Required)
Language:
* French (min. C2) (Required)
* English basic (Preferred)
Expected Start Date: 30/10/2025