PbCustomer Support Specialist | Remote in Portugal /b /ppbr/ppAre you fluent in bGerman and English /b?
Are you looking for a career path with real growth potential?
If you are ready to bring your talent to a global stage, we have the perfect challenge for you.
/ppbr/ppWe are currently recruiting for one of bSwitzerland's largest telecommunications companies /b.
This is your chance to join a high-performing team and represent a premium brand from the comfort of your home.
/ppbr/ppbYour Responsibilities: /b /pulliEnsure high solution rates and top-tier customer satisfaction through expert product knowledge.
/liliHandle customer inquiries primarily via telephone with a professional and helpful demeanor.
/liliFocus on long-term customer retention through high-quality service.
/liliOversee account changes, invoicing, collections, and complaint resolution.
/li /ulpbr/ppbWhat You Bring to the Team: /b /pulliExcellent communication skills in both bGerman (C1/C2) /b and bEnglish (B2/C1).
/b /liliA solution-oriented approach to every customer interaction.
/liliBasic knowledge and experience in a contact center environment.
/liliA strong commitment to a long-term project.
/liliGood PC skills and the ability to navigate multiple systems.
/li /ulpbr/ppbWhat's in it for You?
/b /ppWe offer a highly competitive package designed to reward your expertise: /ppbr/ppbFinancial Package: /b /pulliBase Salary: b€920/month gross /b (paid 14x per year).
/liliLanguage Allowances: b€350 (German) /b + b€150 (English) /b (paid 13x per year).
/liliPerformance Bonus: Up to b€360/month /b (paid 12x per year).
/liliAssiduity Allowance: b€110/month /b.
/lilibBenefits Perks: /b /liliMeal Allowance: b€*****/day /b worked (net).
/liliFlex Work Allowance: b€60/month /b.
/liliHealth Insurance: Provided from the 3rd month of employment.
/li /ulpbr/ppbWork-Life Balance: /b /pullibFully Remote /b within Portugal (with only 1 day at the office in Lisbon or Porto every six weeks).
/liliPaid Training: Comprehensive 1-month training (8 AM – 4 PM).
/li /ulpbr/ppbr/ppReady to start your journey?
Apply today!
/ppbr/ppbr/ppRandstad's mission is to be the most equitable and specialized talent company in the world.
We welcome applicants from all backgrounds and are committed to an inclusive recruitment process.
If you require any adjustments to make your application or interview more comfortable, please let our consultants know.
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