Braga, Portugal | Hybrid Monday – Friday Rotational shifts between 07:00 – 19:00 Advanced Level of German Required How to Apply Send your CV tocan.dinler@cbtalents.orgor Use Application form Join aglobal customer experience company supporting a leading provider of employee benefits and meal card solutions used by thousands of companies and employees across Europe. We are currently looking forCustomer Support Representativesto assist users with inquiries related tomeal cards, balances, payments, and account services, ensuring a smooth and professional customer experience. This role is ideal for candidates who enjoyhelping people, solving problems, and working in a structured support environment. What You'll DoAssist customers with inquiries related tomeal cards and employee benefit accounts Support users withpayments, balances, card usage, and platform access Handle requests via phone, email, or digital channels Accurately document customer interactions in internal systems Provide professional, empathetic, and solution-oriented support Collaborate with internal teams to improve service quality What We're Looking ForStrongcommunication and customer service skills Ability tosolve problems and provide clear solutions Comfortable working withdigital systems and CRM tools Organized and able tohandle multiple tasks efficiently Team-oriented mindset with aprofessional attitude toward customers Previous experience incustomer support or service roles is a plus Salary & BenefitsBase Salary:€1,055 gross × 14 months Performance Bonus:€80/month × 12 months Meal Allowance:€7.63/day Braga Position Bonus:€20/month × 12 months Welcome Bonus:paid in12 monthly installments during the first year Additional benefits: Permanent contract(3-month trial period) Hybrid work model in Braga Health insurance from day 1(fully covered after 6 months) Paid training for the project Career development opportunities Work Authorization RequirementsCandidates must havevalid documentation to work in Portugal, such as: EU ID / EU citizenship Portuguese residence card Manifestação de Interesse ValidType D work visawith AIMA appointment scheduled + NIF ExpiredType D work visawith AIMA appointment already attended + NIF NISS is preferred but can be supported if needed. Apply now and start your career in a global customer experience environment supporting a major employee benefits platform...#J-18808-Ljbffr