About the RoleWe are seeking a Delivery Manager to orchestrate the delivery of our foundational technology services.
You will act as the strategic bridge between our centralized Infrastructure and Data divisions and the client-facing teams they support.
You will need to be based and work along CET timezone hours, or a maximum +/- 2 hours deviation.
OutcomesOptimize Platform Delivery: Drive the delivery lifecycle for Infrastructure and Data squads, using DORA metrics to provide data-backed insights into speed and quality.
Sync Cross-Divisional Priorities: Align centralized platform roadmaps with the requirements of client-facing divisions, successfully managing competing priorities and dependencies.
Own Service Levels & Incidents: Maintain high service levels (SLAs/SLOs) for foundational products.
Lead incident response and post-mortems to ensure rapid resolution and continuous reliability improvements.
Streamline Regulatory Compliance: Ensure all deployment practices meet regulatory standards with rigorous documentation and auditability.
Lead Quality Assurance: Line-manage QA engineers and own the QA automation roadmap for foundational services, driving improvements in automated regression and integrated testing.
EssentialsEngineering Leadership: Proven track record in an engineering-led organization applying modern Agile methods (Scrum, Kanban, Lean).
Platform Delivery Expertise: Experience managing the delivery of foundational technology services (Infrastructure, Data, or Platform Engineering).
Technical Education: A degree in Computer Science or a related technical field.
Operational Discipline: Deep understanding of incident management and maintaining service levels for internal stakeholders.
Stakeholder Navigation: Exceptional ability to drive consensus across teams with differing objectives and internal product priorities.
QA Management: Experience leading QA professionals and driving strategic automation roadmaps within a foundational tech context.
Communication: Exceptional critical thinking and the ability to influence without direct authority.
Beneficial ExperienceBusiness Computing: Degree or background in Business Computing, enabling translation of technical infrastructure into business value.
Industry Context: Experience in high-performance, regulated sectors like Finance, Fintech, or Crypto.
Certifications: Agile, Lean, ITIL, PMP, or Prince2.
BenefitsFront-line innovation in digital assets and AI.
Impactful, challenging work with direct business influence.
Competitive salary and benefits (full-time or freelance).
Flexible hours and remote work options.
Autonomy to shape entrepreneurial experience.
We are committed to building an inclusive, diverse, and non-discriminating work environment.
We hire, reward, and promote entirely based on merit and performance.
Due to the nature of our business and external requirements, we perform background checks on all potential employees.
Passing these checks is a prerequisite to join Keyrock.
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