Inviting Applications IEFP Internship
Content Reviewer – Process Associate – English – On Site Lisbon
Location: Lagoas Park
Duration: 6 months
Start Date: From July 14th, 2025
In this job, you will be responsible for keeping the digital streets safe for our communities across the world
Responsibilities
* Understand and remain up to date with content policies and guidelines shared by the customer
* Analyze online videos, social media, web page and advertising content for compliance
* Examine the content which could be in text, image, audio, video or another format daily
* Identify content that is not in compliance with requirements and flag for action
* Give feedback for policies/tools/processes improvements
* Gain sound knowledge of adjacent and cross policies and not just limit to the policy assigned to
* Train other team members regarding the daily tasks whenever urgent and requested by the manager
* Perform tasks requested by the manager to ensure KPI's and all performance metrics are met
* Uphold positive working environment in all internal/external interactions
* Willingness to learn and work on a dynamic project
Important: This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech.
Minimum Qualifications \ Skills
* Proficient Level of English C1 (minimum)
* Previous experience in Content Moderation would be an asset
* High School Diploma
* Understand and remain up to date with content policies and guidelines shared by the customer
* Analyze online videos, social media, web page and advertising content for compliance
* Curso de Especialização Tecnológica | Level 5 – Quadro Nacional de Qualificações
Important: You must be eligible for an IEFP Internship.
Preferred Qualifications
* Trust & Safety Experience – preferably content labelling and/or moderation
* Neutral mind-set to digital content that needs classification & policy review
* Strong emotional intelligence and resilience
* Accurate and critical work attitude
What can we offer?
* Attractive Salary
* Stable job offers - Employment Contract
* Work in a multicultural and diverse environment with employees from over 30 countries
* Free access to our award-winning learning platform
* Benefits such as Private Medical Package, Meal Vouchers or Access to Wellness Programs