Overview
QiBit is a company dedicated exclusively to the Information and Communications Technology (ICT) sector, belonging to Gi Group, an Italian multinational positioning itself as one of the largest companies worldwide in the field of Human Resources.
We are looking for a Loyalty Product Owner to join the team of our client - a reference company in the retail sector who is creating a new IT Hub in Portugal.
Responsibilities
Lead and manage a self-contained digital product team accountable for the full lifecycle of our Loyalty platform and services;
Collaborate with commercial, CRM, finance, and customer experience teams to shape and optimise loyalty propositions, rewards, and campaign performance across all channels and markets;
Act as an extended member of the IT leadership team, working cross-functionally to deliver, support, and continuously improve a high-performing, data-driven loyalty ecosystem that enhances customer value, engagement, and retention.
Qualifications
Bachelor\'s degree in Digital, IT, Business or related field;
Minimum 07 years of experience in digital product leadership roles;
Proven experience leading cross-functional teams across the full delivery and support lifecycle;
Demonstrated commercial accountability and vendor performance management;
Deep understanding of digital platforms, customer experience, and agile delivery;
Strong knowledge of product lifecycle, testing, architecture, compliance, and service management;
Product leadership certification (e.g. SAFe) preferred;
Good communication and influence skills;
Strong planning, prioritisation, financial management, and team leadership skills;
Capable of navigating ambiguity and leading in a fast-paced, evolving environment;
Fluency in English (both written and spoken).
Sounds like you?
Send us your CV and let\'s talk!
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