Danish Language Customer Experience Associate - Remote RoleJob Openings Danish Language Customer Experience Associate - Remote RoleAbout the job Danish Language Customer Experience Associate - Remote RoleCross Border Talents is looking forDanish speakersto join our multinational client running an exciting project for a globally renowned tech brand in Portugal!If you're still abroad, relocation assistance is provided, including housing!Location:Remote from Continental PortugalContract:Full-time, 12-month renewableStart dates:several dates available through June and JulyAbout the Brand:Work for a world-renowned technology company that has set industry standards for user experience, innovation, and premium customer service. You will be part of a team supporting their online store users.Role Overview:As aDanish-speaking E-commerce Support Specialist, you'll assist customers throughout their online shopping journey solving problems, answering questions, and making their experience smooth and satisfying.Responsibilities:Respond to customer queries on orders, deliveries, returns, and payments.Securely handle sensitive data and follow internal escalation procedures.Communicate professionally through email, phone, and chat.Collaborate with carriers and internal departments.Requirements:C2-level Danish and fluent English (C1)- written and spoken levelsExcellent attention to detail and communication skills.Ability to manage tasks independently and meet deadlines.Willingness to work on rotating shifts.Already in Portugal or open to relocating from this roleEU member state passport or a valid residence card for PortugalOffer includes:Relocation and housing support for international candidates, as well as assistance with obtaining necessary documentation (taxpayer's number and social security number for Portugal)Competitive monthly salaryPaid holiday and Christmas bonuses.Extra payment for working late hours, public holidays and SundaysFully remote work with hardware provided.