Job Description:
We are seeking a highly skilled and experienced Service Delivery Expert to lead our operations globally.
* Develop and maintain relationships with key partners across all regions.
* Proactively build client and customer relationships, providing thought leadership on service delivery excellence.
* Act as a subject matter expert for service delivery best practices.
The ideal candidate will have over 10 years of experience in Facilities Management (IFM), procurement, commercial real estate, or a related field, with fluency in English and international experience.
Key Responsibilities:
* Lead high-performing teams to deliver exceptional client service.
* Develop and implement business improvement processes and standardization.
* Coordinate delivery of business targets and priorities while maintaining contractual compliance.
Benefits:
* Flexible work model with hybrid working hours.
* Comprehensive health insurance plan.
* Meal allowance paid via company card.
* Additional paid leave for birthday, volunteering day, and extra vacation day.
* Access to thousands of online courses for professional development.
* Opportunities for career growth within the organization.
* Participation in multicultural projects and well-being initiatives.