Job Title: Customer Service Representative German Market
Location: Remote within Portugal (based in Braga project)
Start Date: 2 October 2025
Working Schedule:
* Monday to Friday: 07:00 20:00 (rotational shifts)
* Saturday: 08:00 16:00
* Sunday: 08:00 17:00
* 2 rotational days off
Salary & Benefits:
* Base Salary: 1030 gross x 14 months
* Performance Bonus: 120 gross x 12 months
* Position Bonus (Braga): 30 gross x 12 months
* Meal allowance: 7.23 per day
* Transport allowance: 20 per month
* Health insurance from day 1 (with small contribution, free after 6 months)
What Youll Do:
* Deliver top-quality customer support for the German market via phone, email, and chat.
* Handle customer inquiries with empathy, accuracy, and professionalism.
* Solve problems efficiently and contribute to a positive customer experience.
* Work remotely while staying connected to a supportive international team.
What Were Looking For:
* Fluency in German (C1) + good English (B2).
* Previous experience in customer service is a plus.
* Strong communication skills and problem-solving mindset.
* Ability to work flexible shifts, including weekends.
Apply now by sending your CV in English to amanda.kiss@cbtalents.org