About This Role
The Chief Operating Officer is responsible for overseeing the day-to-day administrative and operational functions of the business, reporting directly to the CEO.
Key Responsibilities:
* Operational Leadership & Management: Direct and control all day-to-day activities across critical departments, including Operations, HR, IT, and other core business functions.
* Process Optimization: Design, implement, and continuously monitor standardized procedures and workflows to maximize efficiency and productivity across the organization.
* Risk Management: Identify, evaluate, and mitigate key operational risks to ensure compliance, business continuity, and organizational stability.
Strategic Planning & Execution:
* Strategy Implementation: Translate the CEO's long-term vision and strategic goals into clear, actionable operational plans and departmental targets.
* Performance Monitoring: Establish, track, and analyze key performance indicators (KPIs) and metrics, reporting performance insights to the CEO and recommending corrective actions.
* Growth & Scalability: Lead initiatives that build the necessary infrastructure, technology, and organizational structure to support and manage sustainable company growth.
Financial & Resource Stewardship:
* Budget Oversight: Collaborate with the CFO to manage the company's operating budget, controlling expenses and identifying opportunities to improve cost efficiency and profit margins.
* Resource Allocation: Manage and allocate internal resources (personnel, technology, and capital) effectively to ensure all strategic projects and operations are fully supported.
Talent & Culture Development:
* Leadership Mentorship: Mentor and guide department heads and the senior leadership team, fostering a culture of accountability and continuous professional development.
* Culture Champion: Act as a champion for the company's core values, ensuring the internal culture supports high performance and drives overall employee engagement and retention.
Requirements:
* Experience: A minimum of 4+ years of progressive leadership experience.
* Education: A Bachelor's Degree in Business Administration, Operations Management, or a related field.
* Relevant Certifications: Certifications in Executive Leadership, Strategic Management, or Process Improvement (e.g., Lean Six Sigma Black Belt) are highly beneficial.
We Offer:
* Strategic Impact: The opportunity to directly influence and execute the company's core business strategy alongside the CEO and Board.
* Executive Leadership: The chance to lead and mentor a high-caliber team across all major operational units.
* A Collaborative Team Culture: Focused on innovation and learning.
* Flexibility: Work remotely.