Would you like to join a rapidly expanding company? What if we told you that, in just 19 years, PrimeIT has grown to 2,360 employees? Imagine being part of this story. Discover the 10 benefits of being a Primer and see why we are much more than just a technology company. Main TasksClient communication (calls, emails, incident acknowledgment) Monitor file/message flows and detect issues Troubleshoot, analyze logs, resolve or elevate incidents Coordinate with internal teams and external partners Provide customer/technical support (L1/L2) Support testing of new connections/flows Maintain documentation, KEDB, and contribute to RCA Technical SkillsFile transfer: PeSIT, SFTP, FTPS, HTTPS Middleware: Axway CFT, Axway Secure Transport, IBM MQ (API is a plus) Encryption: PGP/GPG, TLS, SSH Networking: topologies, firewalls (IP ranges), leased lines Tools: Jira, ServiceNow, Formel, Sentinel Ability to analyze, investigate, and deep dive into technical issues Language SkillsFrench - Mandatory LocationLisbon RegimeHybrid Level of ExperienceMid (3 to 6 years) Project TypeInternational Salary Package & Benefits€1,200 to €2,000 (salary base) + Food Allowance + Flex Benefits Need more reasons? Apply and send your CV and find out how far your career can go at PrimeIT!#J-18808-Ljbffr