Emagine
is currently looking for a
Junior Application Support Consultant (CMS/SQL)
to join a long-term assignment with one of our international clients in the automotive finance sector. This is a strategic opportunity for recent graduates or junior profiles who want to start a career in IT, supporting Contract Management Systems (CMS) within a leading multinational environment.
The selected professional will work directly with
Miles
, a widely used Contract Management System in the automotive finance industry, supporting configuration activities, SQL-based adjustments, incident resolution, and collaboration with business and technical teams across Europe.
Your main responsibilities:
Translate business requirements into functional specifications for CMS applications, including
Miles
.
Configure and customize
Miles CMS
functionalities to optimize business workflows.
Perform SQL-based configuration tasks and data manipulation to support system operations.
Monitor application performance and proactively address availability or stability issues.
Investigate and resolve incidents, service requests, and defects in a timely manner.
Facilitate knowledge transfer and deliver basic training sessions to end-users.
Participate in requirement-gathering workshops and alignment sessions with stakeholders.
Coordinate release activities, including planning, scheduling, and documentation.
Support system testing activities and ensure proper tracking of defects.
Maintain documentation for configurations, processes, and releases.
You bring:
Bachelor's or Master's degree in
Information Systems, Software Engineering, Business Informatics, Management, Economics, Finance
, or a related area.
Interest in building a career in IT applications, functional analysis, or system configuration.
Basic to intermediate knowledge of
SQL
(academic experience accepted).
Curiosity or initial knowledge about CMS platforms, such as
Miles
(training provided).
Familiarity with tools such as Jira, Confluence, and MS Office 365.
Understanding of software development lifecycles and functional analysis principles.
Ability to work effectively in Agile frameworks such as SAFe, Scrum, or Kanban.
Strong analytical skills and attention to detail.
Good communication and teamwork skills.
Fluency in English and Portuguese.