Job Description:
We are seeking a Legal Advisor to join our team in Lisbon, Portugal. As a key member of our organization, you will play a critical role in ensuring that performance goals are met across all operations and client expectations are fulfilled related to operational excellence.
Key Responsibilities:
* Verify transport operators' compliance with passenger rights.
* Understand customers' unique situations and proceed with treatment and follow-up of their legal claims.
Requirements:
To be successful in this role, you will need:
* A high level of German language proficiency and fluency in English (B2).
* Excellent communication skills.
* Previous experience in Customer Service or as a tourism/travel representative is a plus.
* Be proactive, self-motivated, and a great team player.
Benefits:
In this role, we offer a competitive salary and performance bonus, full-time contracts with indefinite duration, and a central location in Lisbon, Portugal. We also provide bring-a-friend (referral) bonus opportunities, full paid training on the company and the project, and career development programs, specialized courses, and language classes.
About Us:
We are an equal-opportunity employer committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. We are proudly united as one team, one company, globally. If you feel you have what it takes to succeed in this role, we encourage you to apply.