Required Security Clearance:
NATO SECRET
SCOPE OF WORK
The Main Activities Are As Follows
The Contractor shall establish and maintain effective asset and configuration management processes for the ALE, ensuring accuracy, compliance, and transparency of all data. This includes:
* Conducting a 100% initial inventory of ALE assets and establishing baseline records.
* Collecting, uploading, and maintaining asset and configuration data in Agency-approved tools (e.g., BMC Discovery, Atrium CMDB).
* Performing daily housekeeping, including entry logs of asset collection, movements, and updates.
* Developing, documenting, and maintaining Standard Operating Procedures (SOPs).
* Producing monthly and ad-hoc ACM reports (e.g., maintenance plans, asset status, usage metrics).
* Implementing and monitoring access control and compliance with Agency security policies.
The Contractor shall support the full lifecycle management of ALE assets, from acquisition through to disposal, ensuring accuracy and compliance. This includes:
* Monitoring and managing the lifecycle of ALE assets.
* Identifying obsolete or end-of-life assets and planning replacement or decommissioning.
* Maintaining a complete audit trail of lifecycle events.
The Contractor shall manage the ALE warehouse, spares, and consumables to ensure efficient use of space, stock availability, and compliance with storage requirements. This includes:
* Developing and implementing a warehouse management plan.
* Tracking, storing, and distributing spares to meet operational requirements.
* Monitoring and reporting stock levels and conditions.
* Producing monthly and ad-hoc stock reports.
The Contractor shall provide logistical input to ALE acquisitions and support the management of contracts, including Infrastructure-as-a-Service (IaaS) agreements. This includes:
* Providing logistical support to acquisition processes.
* Supporting administration and monitoring of ALE contracts.
* Tracking supplier performance and escalating issues to the TeC Team when required.
The Contractor shall manage the disposal of ALE assets, ensuring secure, compliant, and fully documented processes. This includes:
* Planning and coordinating disposal of ALE assets in line with Agency policy.
* Ensuring 100% traceability of disposed items with full supporting documentation.
The Contractor shall ensure all ALE logistics activities are compliant with NATO and NCI Agency policies, and shall support external and internal audits. This includes:
* Ensuring compliance with NATO and Agency standards.
* Providing records and documentation for audits (NOS, Accreditor, ISO9001).
* Contributing to continuous improvement of logistics processes.
SKILL, KNOWLEDGE & EXPERIENCE
Essential Qualifications And Experience
The Contractor staff proposed for this service must meet the following minimum qualifications:
* Minimum of 5 years experience in asset and configuration management, including inventory control, data collection, and lifecycle management.
* Minimum 2 years of manage stock levels, warehouse operations, and disposal processes in line with organizational standards and compliance requirements.
* Knowledge and minimum 2 years experience with contract management for Infrastructure-as-a-Service (IaaS) or equivalent ICT/logistics services.
* Minimum 4 years experience in reporting and audit preparation, including production of compliance, usage, and performance reports.
* Ability to work independently and as part of a multidisciplinary team, with strong organizational and time management skills.
* Excellent written and verbal communication skills in English.
Desirable Qualifications And Experience
The following qualifications and experience are considered an advantage:
* Knowledge and experience of working with the NCI Agency and/or NATO organizations.
* Familiarity with NCI Agency asset and configuration management tools, such as BMC Discovery and Atrium CMDB.
* Understanding of automation tools for data collection and reporting.
* Previous experience in training or education environments, ideally within ICT or logistics domains.
* Knowledge of Agile working practices, particularly in delivering logistics or asset management services through sprint-based delivery models.
Language Proficiency
* Level 3 English language skills according to NATO STANAG 6001: Listening (3); Speaking (2); Reading (3); and Writing (2) or according to Common European Framework of Reference for Language level B2-C1/Upper Intermediate-Advanced level).
This is a condensed version of the job description. A full, detailed job description will be provided during the application process.