Global (English)Salesforce Marketing Cloud Application Specialist Job DescriptionObjective: Manage incidents, problems, business support, development, enhancements, and configurations within the client Salesforce Marketing Cloud and Data 360 (Data Cloud) solutions.Key ResponsibilitiesEnsure monitoring, integrity, and availability of systems supporting operations;
Ensure compliance with ITIL best practices for incident and problem management;
Implement, manage, and maintain provisioning, configuration, and automation processes;
Analyze application issues;
Deliver corrective and evolutionary developments;
TechnologiesPL/SQLSalesforce Marketing Cloud (mandatory)Salesforce Data 360 (Data Cloud) (mandatory)Your profileProven minimum experience of 2–3 years in 1st and 2nd line application support roles, customer-oriented, within Salesforce Marketing Cloud;
Marketing Cloud Email Specialist or Marketing Cloud Consultant certification is preferred;
Knowledge of Salesforce Data 360 (Data Cloud);
Certified Data 360 (DataCloud) Consultant certification is preferred.Country: PortugalLocation: LisbonEmployees can work remotely.Contract Type: Fixed-term contract.
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