Senior Marketing Operations Manager [Maternity Cover]
Join to apply for the Senior Marketing Operations Manager [Maternity Cover] role at Pleo
This is a temporary role covering a period of maternity leave for 12 months.
At Pleo, we’re on a mission to revolutionize business spending by eliminating out-of-pocket expenses and simplifying expense reports. Our product makes spending seamless, efficient, and engaging. Joining us means experiencing the magic of Pleo firsthand!
Role Overview
We are building a world-class Marketing Operations team to enhance customer experience across the lifecycle, unlock growth potential, and improve customer lifetime value. As part of Revenue Operations, this role focuses on ensuring marketing effectiveness and efficiency. You will lead efforts to unify processes, platforms, and operations across marketing and SDR functions, reporting to the Director of Revenue Operations. Your work will impact brand awareness, demand generation, and growth, optimizing our tech stack and operational performance in partnership with sales and marketing leadership.
Location
This role can be in-office, remote, or hybrid.
Key Responsibilities
* Lead, mentor, and develop the Marketing Operations team to ensure high performance and collaboration.
* Define and execute the Marketing Ops strategy and roadmap, aligning initiatives with business goals.
* Oversee project execution, ensuring timely delivery and business impact.
* Streamline workflows, improve data quality, and enhance automation for operational efficiency.
* Collaborate with marketing leadership and domain teams to align initiatives with company objectives.
* Optimize and govern the MarTech stack for efficiency and scalability.
* Improve lead management, scoring, and routing to enhance conversion rates.
* Enhance marketing automation processes for scalability and efficiency.
* Refine lead workflows and manage marketing attribution and performance reporting frameworks.
* Maintain high data governance standards and marketing compliance.
* Champion continuous improvement in campaign operations and provide training on marketing technologies.
Qualifications
* 10-15 years of experience in marketing operations.
* Experience in B2B SaaS, familiar with SaaS metrics and KPIs.
* Hands-on knowledge of marketing automation and CRM platforms (HubSpot is a plus).
* Proven track record in technology rollout, training, and process documentation.
* Vendor and project management skills.
* Strong interpersonal, communication, organizational, and strategic thinking skills.
* Experience in team management and capability building.
Benefits
* Pleo card for seamless spending.
* Lunch in offices or monthly allowance elsewhere.
* Private health insurance.
* Flexible remote working.
* 25 days PTO plus holidays.
* Option to purchase additional holidays.
Why Join Us?
At Pleo, you’ll work on shaping the future of work, helping companies go beyond traditional finance management. Our values—championing the customer, succeeding as a team, making bold decisions, and building to scale—guide us. With over 850 team members from 100+ nations, we foster a diverse, balanced, and collaborative environment, supporting remote setups and global offices.
Application Process
* Please submit your application in English.
* Apply through our system; all correspondence will be handled there.
* We encourage diverse applicants and value your unique background.
* Your data will be processed in accordance with our privacy policies.
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