Content Moderator
We are seeking a skilled professional to oversee user-generated content and ensure engaging interactions within online communities.
Your primary focus will be on moderating content in Portuguese, curating discussions that reflect our brand values, and fostering a positive online environment.
Responsibilities:
* Moderate and manage user-generated content in Portuguese across various social media platforms.
* Engage with the community, responding to inquiries and fostering discussions.
* Ensure compliance with community guidelines and company policies.
* Collaborate with the marketing team to create and implement effective content strategies.
* Analyze moderation metrics to enhance engagement and community satisfaction.
* Stay informed on the latest trends and developments in social media platforms.
* Provide feedback on content quality and suggest improvements.
Requirements:
* Fluency in Portuguese and English (both written and spoken).
* Previous experience in social media moderation or content management.
* Strong communication skills and ability to engage with diverse audiences.
* Detail-oriented with a commitment to upholding guidelines and community standards.
* Experience with social media analytics tools is advantageous.
* A positive attitude and ability to work collaboratively in a team environment.
* Flexibility to adapt to changing priorities and content trends.
About the Role:
This role requires a strong understanding of online community dynamics and the ability to foster positive interactions.