Customer Service Representative Wanted
Job Description
Are you a tech enthusiast who loves helping people? We're looking for a skilled Customer Service Representative to join our team. As a key member of our support team, you will be responsible for providing top-notch customer service and technical support to our clients.
Key Responsibilities:
* Handle incoming and outgoing customer calls and emails
* Troubleshoot technical problems related to internet, TV, and mobile services
* Advise customers on services and offers
* Provide excellent support to build customer loyalty
* Support sales by identifying customer needs
Required Skills and Qualifications:
* Fluent in English and Italian (spoken and written)
* Previous experience in customer support or call center
* Strong communication and customer service skills
* Comfortable working in a fast-paced, tech-driven environment
* Sales experience is a plus
Benefits
We offer a competitive package including:
* Base salary €900/month x14
* Language bonus €100/month x13 (Italian) + €150/month x13 (English)
* Performance bonus Up to €360/month x12
* Meal allowance €9.60/day x12
* Transport allowance €20/month x12
* Health insurance Starting from the 3rd month
* 100% remote onboarding and training
* International and friendly work environment
Why Join Us?
We are committed to making our recruitment and hiring processes accessible to all. If you need any accommodations, please don't hesitate to let our team know. We welcome people with a wide range of skills and experiences. Ready to take your career to the next level while working from the comfort of your home? Apply today and be part of something great!