Come and work with us.
Are you a customer service representative looking to expand your skills and maximize your potential earnings?
Are you English native or fluent with strong sales and account management skills?
Are you looking for a role that rewards you the more you put in?
So we have the perfect opportunity for you!
Your future project: join our Sales Account Management team.
Our client is one of the world's most renowned financial software companies, delivering personalized experiences on a trusted and open platform.
As a sales advisor in this project, your daily responsibilities will include:
* Contact clients that are using the 3 month trial period QuickBooks version through phone, ensuring the best quality service
* Engaging with the clients explaining them the advantages to have the paid version finishing the process of Sale
* Solve with precision and efficiency emerging issues that customers may face
* Perform corrections and optimize the customers technical knowledge
* Meet and exceed our service quality goals, compliance regulations and productivity targets
* Create amazing experience that people value and we are proud of
* Be responsible to follow the direction of management and provide feedback
To succeed in the role, you will need to have:
* Previous experience in sales and account management (mandatory)
* Native or proficient level of English (C2)
* Strong communication skills - with excellent phone conversation skills, attentive listening and superior writing skills
* Analytical and problem solving skills with strong attention to detail
* Persuasive Skills
* Self-Motivating Skills
* Negotiation Skills
* Desire to learn and advance, be a curious investigator and problem solver
* Must hold EU citizenship or valid work permit for Portugal
* Be a local candidate or willing to relocate to Porto, Portugal
Benefits.
* Competitive wages
* Compelling Rewards Program (Our customer service agents regularly see commission payments of 250€ per month, but have already reached 3000€ in commission payments)
* Paid professional training
* Employee discounts
* Private healthcare & dental insurance (after six months of employment)
* Growth opportunities through various development programs
* Fun and engaging company-wide initiatives, including our EverBetter wellness program
* Job stability
* Life-long skills and experience
* Excellent work culture
Go further with Foundever
We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.
Apply today!