Italian Customer Advisor - Porto, Portugal
Do you want to contribute to an outstanding customer representative service?
Are you Italian native or fluent with strong English communication skills?
Looking to make your career abroad in a multicultural environment?
So we have the perfect opportunity for you!
Your future project: join our Italian Customer Advisor team.
As a customer advisor specialist, your daily responsibilities will include:
* Provide first contact resolutions to customer queries
* Offer specialized customer support through written and phone communication
* Build meaningful relationships, answering customers' questions in a courteous, friendly, and professional manner
* Meet and exceed our customer service quality goals, compliance regulations, and productivity targets
* Create amazing customer experiences that people value and we are proud of
* Be responsible to follow the direction of management and provide feedback
To succeed in the role, you will need to have:
* Native or proficient level of Italian (C2)
* Advanced level of English (at least C1) both verbal and written
* Strong communication skills – with excellent phone conversation skills, attentive listening, and superior writing skills
* Analytical and problem-solving skills with strong attention to detail
* Desire to learn and advance, be a curious investigator and problem solver
* Must hold EU citizenship or valid work permit for Portugal
* Be a local candidate or willing to relocate to Portugal (work on site - Porto)
Go further with Foundever
We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.
Apply today!
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