The assigned resources will typically support Go-Live and Hypercare phases - providing hands-on assistance on the shop floor and in warehouses for both key users and end users - alongside delivering training as needed. Specifically, their responsibilities include:
* Planning, delivering, and refining training programs for all relevant stakeholders
* Creating training materials in the local language (Portuguese)
* Offering technical support to operational areas, including troubleshooting and preparing documentation to drive standardization
* Carrying out continuous improvement initiatives focused on Warehouse Management and Outbound Logistics processes
* Providing Go-Live, Hypercare, and post-implementation stabilization support to key and end users in the local language
Have experience on:
* SAP Embedded EWM Logistics Specialist
* Strong expertise in logistics processes
* In-depth practical knowledge of SAP Embedded EWM, particularly in manufacturing environments
* Solid working knowledge of SAP ERP/R3 and S4/HANA systems
* Proven experience applying project management methodologies and participating in project rollouts
* Skilled in conducting user training and performing testing activities
* Proficient in Portuguese (C2 level) and fluent in English (minimum B2 level)