Customer Service Representative
We are seeking a customer-centric professional to assist clients via phone, chat, email, and social media.
Key Responsibilities:
* Provide exceptional support through multiple communication channels.
* Address client inquiries regarding account setup, verification, login, financial matters, and technical challenges.
* Serve as a trusted advisor to clients within the sports industry.
* Respond promptly to client inquiries, complaints, and feedback.
* Foster strong client relationships through clear and open communication.
* Maintain high service standards in line with company expectations.
* Contribute to process refinement and service quality improvement.
This role is ideal for individuals who are innovative, personable, and thrive in fast-paced environments. If you have experience in customer support, leadership skills, and a desire to learn and grow, we encourage you to apply.