Job Description
The Partner Solutions Architect plays a pivotal role in driving revenue growth and expanding the company ecosystem by serving as a technical advisor to existing and prospective partners, helping them create effective technology solutions that integrate with the automation platform. In this role, the architect provides technical guidance throughout the solution development process, collaborates with partner technical teams, and follows established best practices to ensure the delivery of secure, scalable solutions.
* Key Responsibilities:
* Supporting alliance architecture for mid-market and enterprise partnerships, contributing to technical roadmaps and integration strategies under senior guidance
* Participating in technical assessments for potential partnerships, conducting technology evaluations and providing technical recommendations to leadership
* Implementing architectural standards and best practices for partner integrations, utilizing established frameworks and contributing to reusable components
* Collaborating with senior architects and technical leads, gaining experience and developing technical expertise
* Designing and developing integration solutions that meet scalability, performance, and security requirements for mid-market and enterprise customers
* Conducting technical assessment of automation product capabilities, working with Product Management to provide feedback on product features
* Developing integration solutions, including connectors and moderate complexity product enhancements with guidance from senior team members
* Following technical governance standards for partner development initiatives, ensuring compliance with established architecture principles
Technical Communication & Support
* Presenting technical solutions to technical stakeholders and mid-level management, explaining integration concepts and implementation approaches
* Contributing to thought leadership initiatives by supporting whitepaper development, participating in webinars, and assisting with technical presentations
* Supporting customer technical sessions and solution demonstrations for mid-market accounts and prospects
* Implementing proven integration approaches and contributing to competitive technical positioning
Project Collaboration
* Supporting cross-functional initiatives across Product Management, Engineering, Sales, and Professional Services teams
* Participating in project teams for partnership launches and customer implementations under senior leadership
* Assisting in developing enablement materials for Sales Engineering, Professional Services, and Partner organizations
* Supporting customer implementation success by providing technical guidance during deployment and optimization phases
Market Analysis & Business Support
* Conducting technical market research to identify integration trends and partnership opportunities with guidance from senior team members
* Supporting Alliance teams in evaluating partnerships by providing technical feasibility assessments
* Assisting in sales cycles for deals requiring integration components and custom technical solutions
* Contributing to revenue growth through effective technical solution development and partner support
While this job description outlines anticipated position requirements, responsibilities may evolve based on changing business needs and strategic priorities.
Required Skills & Qualifications
The ideal candidate will have:
* A Bachelor's degree in Computer Science, Information Systems, Engineering, or related technical discipline; Master's degree or technical certifications preferred
* Minimum 4-7 years of experience in solutions architecture, systems integration, or enterprise software development
* Minimum 2-3 years in technical roles with some experience in client-facing or partnership activities
Technical Expertise:
* Strong knowledge of enterprise integration patterns, API design, and service-oriented architecture concepts
* Experience with enterprise platforms such as Salesforce, Workday, ServiceNow, or similar business applications
* Working knowledge of SaaS platforms, cloud infrastructure (AWS, Azure, or GCP), and basic security frameworks
* Understanding of data integration concepts, basic ETL processes, and integration patterns
* Familiarity with modern development approaches, containerization concepts, and agile methodologies
Communication & Collaboration:
* Demonstrated ability to work effectively in team environments and support complex technical projects
* Strong presentation skills with ability to communicate technical concepts to business and technical audiences
* Good communication abilities to explain integration solutions and technical approaches to partners and customers
* Effective relationship building skills for working with partners and internal stakeholders
Analytical & Problem-Solving Capabilities:
* Solid analytical thinking with ability to understand business requirements and develop appropriate technical solutions
* Experience supporting projects with budgets in the hundreds of thousands to low millions range
* Strong troubleshooting skills for integration challenges and technical issues
* Customer-focused mindset with interest in partner and customer success