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Field Service Technician Automation
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We are seeking a highly skilled and motivated Field Service Technician to join our team. As a Field Service Technician, you will be responsible for installing, commissioning, and testing Sidel equipment, including single machines and complete production lines.
You will also be required to troubleshoot, prevent, and perform corrective maintenance on electrical, mechanical, and automated machines within high-speed production lines. Your technical expertise and problem-solving skills will enable you to execute precise technical diagnostics, share feedback with internal support teams, and propose corrective actions.
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Key Responsibilities:
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* Install, commission, and test Sidel equipment, including single machines and complete production lines.
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* Troubleshoot, prevent, and perform corrective maintenance on electrical, mechanical, and automated machines within high-speed production lines.
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* Execute precise technical diagnostics, share feedback with internal support teams, and propose corrective actions.
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* Manage equipment upgrades and optimization, including hardware and software updates.
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* Collaborate closely with project managers and technical support teams to ensure customer satisfaction.
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* Train and empower client operators and maintenance technicians to ensure efficient equipment handling.
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* Report after-sales opportunities detected on customer sites.
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Requirements:
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* Technical degree in Automation.
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* Understanding of mechanical drawings.
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* Strong technical curiosity and eagerness to learn continuously.
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* Field experience preferred or strong motivation to learn on the job.
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* Fluent in English, essential for working in a multicultural team.
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* Willingsness to travel extensively (often >80% of the time) and adapt to different international environments.
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* Excellent interpersonal skills and customer service mindset.
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We offer a robust training program, competitive benefits, and the chance to work with cutting-edge technology for global clients.