Job Description:
The Credit and Collections team drives daily activities, including dunning, collection, dispute management, and credit management.
They also support projects and process standardisation initiatives.
Excellence in deliverables and being a trusted partner are key to the team's success.
Ensuring a stable business platform is crucial.
Key Responsibilities include:
1. Collecting receivables promptly by working with customers and stakeholders
2. Resolving non-payment causes
3. Accurately allocating payments without errors
4. Following up on discrepancies within a reasonable timeframe
5. Managing customer relationships
6. Conducting root cause analysis
7. Assessing and reviewing customer credit risk to mitigate risks according to the credit policy
8. Analysing and proposing release on credit block deliveries
9. Providing insights on the accounts receivable position for leadership teams and stakeholders
10. Tracking disputes and following up until closure
11. Identifying improvement opportunities and implementing them
Required Skills and Qualifications:
1. Strong finance acumen
2. Experience with SAP and Excel
3. Shared Service environment or similar experience
4. Excellent English language skills for business communication
5. Attention to detail
6. High customer orientation
7. Problem-solving and analytical skills
8. Self-motivation and self-directed work style
9. Curious and growth-oriented mindset
Minimum Qualifications:
1. University degree in Accounting, Business Administration, or related field
2. At least 2 years of relevant work experience in accounting/corporate finance
3. Deep theoretical understanding of job function