Are you passionate about technology and eager to work in a fast-paced, innovative environment?
Do you have experience in customer support and enjoy helping others?
If you're fluent in Spanish, naturally curious, eager to learn, and excited to share your knowledge, we want to hear from you!
Join a growing project that values people and innovation — this could be the opportunity you've been waiting for!
responsabilidades chave
Your Mission:
Respond to customer support requests via phone, email, chat, or digital platforms
Assist with technical inquiries related to tech products (hardware, software, apps, etc.)
Provide empathetic, solution-oriented customer service
Explain warranty terms, timeframes, and conditions
Manage returns, exchanges, and refund requests
Coordinate with the logistics team for product pickup/shipping
Stay updated on product features, updates, and troubleshooting solutions
competências
Your Profile:
Completed secondary education (12th grade or equivalent)
Previous experience in customer support or similar roles (preferred)
Fluent in Spanish (native or C1 level) and English (C1)
Strong computer literacy and digital communication skills
Excellent communication and problem-solving abilities
Team player with a proactive attitude
principais benefícios
What We Offer:
Base salary: €1,021.00/month
Meal allowance: €7.23/day
Performance bonus: Up to €250/month
Work schedule: 8-hour rotating shifts, Monday to Saturday (between 8 AM and 7 PM)
Days off: Sunday + 1 rotating day off
Location: Braga (very close to the train station)
Think you're the right fit? Apply now and let's make it happen!
Randstad's mission is to become the most equitable and specialised talent company in the world, so we reiterate that we welcome people with a wide range of skills and experience. We are committed to ensuring that our recruitment and hiring process meets the needs of all people.
If you need to make any adjustments to make your application or interview more comfortable, please don't hesitate to let our recruitment consultants know.