Randstad operates in Portugal and worldwide as a leader in Human Resources. Their Technologies specialization works exclusively in the IT & Telecom sector, promoting unique professional development opportunities.
They are looking for a Senior Optimisation Engineer to join their internal and international project.
Job Description
The role involves optimising multivendor 2G, 3G, 4G & 5G sites to defined network quality targets. This includes reducing current spend levels for optimisation on customers' networks.
As part of this project, you will be responsible for initialising and delivering various quality and performance programmes or activities to continually improve the end customer experience.
Responsibilities
* Produce radio optimisation plans to achieve quality targets for area of ownership;
* Undertake pro-active radio network investigations & support wide-area projects;
* Manage radio capacity within area of ownership, escalating where required for additional requirements or demand;
* Coordinate with other teams and departments to manage timely delivery of data-build against objectives;
* Develop mitigation plans against identified risks and issues regarding coverage and performance;
* Provide regular communication and reporting to customers' management on work stream progress, risks and issues;
* Initiate and manage drive test requests, analysing and delivering recommendations or requirements;
* Support key business objectives and programmes, transmission product capability testing and release;
* Work closely with end customers to ensure high-quality customer experience against multi-operator contractual commitments;
* Support Corporate and Business Accounts teams in bid support and ongoing experiences;
* Take ownership and drive to resolution customer complaints, internal and VIP escalations;
* Analysis of complex data, network traces, cross-functional working;
* Identify faults, generate cases and drive to resolution via Operations teams and suppliers;
* Understanding of Frequency, Scrambling Code & PCI planning and Capacity Planning.
Required Skills and Qualifications
* Fully competent in the use of appropriate customers' radio planning & optimisation tools;
* A Subject Matter Expert understanding of air interface parameters, propagation models, antenna systems, frequency planning, and optimisation techniques on multi-vendors equipment – a combination of two but not all Nokia, Ericsson, Huawei, Samsung vendors' equipment;
* Fully competent in the use of vendor OSS such as NetAct, Ericsson ENM and Radio Planning tools such as Atoll, iBwave etc;
* Analyse complex data, draw meaningful conclusions and understand commercial impact to customers;
* High levels of computer literacy including all MS office applications;
* Educated to Degree level or equivalent is desirable;
* Minimum of five years' experience in a Senior Optimisation role.
Benefits
Entry into a stable project with continuity in a prestigious company;
Remote work;
Health insurance.