Job Overview
Market research fieldwork managers are versatile individuals who operate as the single point of contact between our clients' multimarket research projects and operational teams.
They ensure that projects exceed clients' expectations and result in fruitful partnerships. Our approach is based on having resourceful, independent, and proactive team members who can quickly grasp company processes and gain a strong understanding of the market research industry.
The ideal candidate will have 5+ years' experience in project management with a flexible, organized approach, strong multitasking, time management, and prioritization skills. A strong team player with excellent communication and interpersonal skills, and the ability to learn how to effectively manage clients is required.
Key Responsibilities:
* Understanding costing sheets and specifications;
* Attending kick-off meetings with clients/internal teams;
* Developing/reviewing screeners, discussion guides, and questionnaires;
* Reviewing and testing programmed questionnaires for best practice data collection, working with internal scripting, translation, testing, and data processing departments;
* Conducting briefings with internal fieldwork teams and external vendors;
* Managing the recruitment process;
* Tracking project profitability;
* Overseeing change control and scope creep management;
* Confident and timely client management;
* Effective reporting on project progress;
* Recognizing potential barriers and challenges before or during projects, and offering solutions
* Meeting all applicable market research quality standards and regulations
* Accurate administration support to wind down projects and capture learnings