We're looking for a IT Production – Application Production Support (Lisbon)
Who We're Looking For:
Professional Experience & Technical Skills:
Ensure service availability and follow-up of production requests for our business;
Collaborate closely with
Infrastructure teams
(Servers, Storage, Network, Middleware, Monitoring, Automation, etc.);
Partner with APS and Operations teams to keep applications running smoothly.
Main tasks include:
Incident resolution;
Handlinguserrequests;
Monitoring production environments;
Buildingstrong technical & functional knowledge of applications;
Driving continuous improvement with process automation ideas.
Technical Skills
Experience in Linux/Unix
SQL
ITIL
– Practical knowledge;
Observability/ Monitoring tools
– Practical knowledge;
Ansible
– Practical knowledge;
Reporting & presentation skills;
Agile mindset.
Language Requirement
English –
B2
Work Setup
Hybrid