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B2b / wholesale salesforce senior business analyst

Viseu
Asenium Consulting
Business analyst
Anunciada dia 7 dezembro
Descrição

About usStellaxius is a Salesforce consulting boutique.
We aim to inspire people and embrace challenges while solving problems and having fun
With the focus on people and their connection through knowledge, learning, and expertise, we achieve stellar performance.
We value, respect, and combine diverse people, exchanging know-how and mentoring you to succeed in the Salesforce ecosystem.
We guide your journey through our Delivery Center and invest in you by supporting your Salesforce certifications.
Our Technology
Salesforce is a customer relationship management solution that brings companies and customers together.
It provides a single and shared view of every customer to everyone in the business team – from the sales to the marketing department, commerce, service, and beyond The #1 CRM in the world is a low-code platform that uses a particular language called Apex (similar to Java), empowered with AI and an infinite number of opportunities
Are you looking to start a journey as a Salesforce Business Analyst?
Salesforce Business Analyst (BA) is a project-based, business-improvement role.
Business analysts help guide businesses to improve business processes and efficiency in Salesforce.
They elicit, document, and analyze requirements around business challenges, and then recommend the solution that adds more value.
As Salesforce Business Analyst, your key activities at Stellaxius will be:
Capture, document, facilitate and manage business needs:
Shape and scope ideas
Align business strategy with business goals
Elicit business requirements
Assess the impact of change on existing processes
Suggest new business solutions/processes
Capture and document old and new business processes
Assist and conduct meetings of complexity requirements according to your career level
Prepare business process documentation and process flows
Be capable of applying the elicitation techniques: conduct a brainstorm session, document analysis, interview stakeholders, conduct requirement workshops (level of complexity according to your career level) and demonstrate analytical thinking and problem solving
Create an environment of open conversations with stakeholders, acting as a key point of contact between Stellaxius and its clients
Document the requirements concisely (level of complexity according to your career level)
Oversee all the implementation phases making sure it doesn't go off track and promoting communication between teams, if needed
Coordinate and follow up on the end-to-end delivery of the business requirements
Help producing adequate training material for end-users
Work closely with different internal teams and other parties
What are we looking for?
3+ years of experience in Salesforce
Good Salesforce knowledge, capable of discussing configuration and some simple development requirements
Be familiar with the latest Salesforce features to support analysis and solution facilitation
Be experienced with designing complex business processes and have a good analytics capacity
Have a good perception of the delivery efforts required for medium to high complex requirements
Familiarity with popular Salesforce integrations, and their effort/risk
Have a good knowledge of the industry in which the BA is assigned to the Project
Know how to extract data from Salesforce and which data to extract to support business analysis
Able to negotiate medium to complex solutions with stakeholders
Perform risk management analysis on medium to high complexity requirement
Be able to manage a medium to large size project from a scope perspective
We value any of the following certifications (or similar): Salesforce Administrator, Salesforce App Builder, Salesforce Consultant (Sales, Service, Community), CSM, PMI-ACP, OMG, CBAP, IBM
We value experience with API, Omnichannel and Portals
English fluent spoken and written ability
What we have to offer you:
A Remote First Policy.
This means that remote work is the default, but you can choose to work in the office whenever you want, choosing what best fits you during the weeks.
A Career Path Model with personalized training and a Salesforce certification path.
A stable and dynamic working environment where you can develop, and your work becomes fun
The possibility to come up with ideas, be listened and see them implemented.
Private Health and Life Insurance.
A Happiness management department, responsible to assure your satisfaction with our company and preparing our Happy Hours every Friday when we're on-office
Health Benefit.
Yes, your well-being matters so you will be entitled with a monthly amount to spend with a physical or mental activity.
Partnerships with brands to grant you discounts and benefits.
Team events every quarter.
Last but not least, you will find an amazing culture of learning and mutual help that is based on our TETRIS company values: teamwork, expertise, trust, responsibility, innovation and satisfaction
Equal Opportunities Statement
Stellaxius is an equal opportunity employer.
We celebrate diversity, we support it, and we are committed in ensuring that all applicants are treated equally during our hiring process.
Please we invite you to apply if you consider this job is the perfect one for you

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