Job Title: Trust & Safety Associate
What are we looking for:
* Strong coping, emotional resilience, and stress-management skills
* Excellent comprehension and communication skills
* Ability to perform duties objectively, without biases, in the best interest of client guidelines
* Strong attention to detail
* Comfort synthesizing and analyzing information from multiple streams
* Strong critical thinking and decision-making skills
* Ability to work under pressure and meet tight SLAs with high efficiency and quality
Designation:
Trust & Safety Associate
Roles and Responsibilities:
* Understand and stay updated on changing client policies and guidelines
* Investigate, resolve, and relay complex process issues to the broader Legal Operations team
* Participate in process improvement initiatives to enhance quality and efficiency
* Engage in continuous training and workgroup discussions for role development
Location:
Lisbon
Skills Required:
* Law Enforcement Response
* Legal Operations
* P2
Qualifications:
* High School Diploma or GED
* 1 to 3 years of YOE
* Languages: Polish C1, English B2
What would you do:
The Legal Enforcement Response Team (LERT) specializes in analyzing legal and regulatory documentation to ensure compliance. Responsibilities include:
* Reviewing and evaluating documents according to detailed guidelines
* Supporting law enforcement requests such as data requests, search warrants, and subpoenas
* Implementing initiatives to improve the efficiency and effectiveness of the Legal Group globally in finance, operations, capability, technology, training, and talent strategy
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