.Join the Discovery family, where quality and service are at the heart of everything we do!This role will be located at one of Discovery Land Company's Clubs in Melides, Portugal CostaTerra Golf & Ocean Club is seeking for a SPA & Beauty Therapist to join our team!Key Responsibilities:Organize and perform treatments as Discovery Land standards.Organize and perform face and body treatments as well as nail care according to Discovery Land standards.Make sure treatment rooms have enough supplies at all times as per standards.Request and log stock of supplies necessary for the treatment rooms.Set up the treatment rooms as per standards.Provide prompt, courteous and accurate service to members at all times.Serve the welcome drink or other menu offerings to the members when required.Maintain cleanliness and hygiene of the wellness and treatment rooms.Maintain the equipment used in safe conditions.Handle member complaints and record all member comments.Log all product recommendations to members.Fill in documents/ controls/ reports for duty (stocks, daily logbook if any, lost and found, members comments).Carry out when required stock count, both retail and professional stock.Monitor usage of product.Evaluate the operations and procedures and suggest improvements to the Management.Assist Well-Being reception whenever needed.Ensure hosts perform opening and closing according to standards.Check and set up daily operations of the Well-Being cottage according to standards.Regularly update knowledge and skills in massage/ beauty therapies.Work closely with the resort on environmental activities, ensure team is aware of sustainability actions and energy saving procedures, and monitor plastic usage and work on eliminating it.Up sell all fitness, spa and wellness services.Attending meetings and training's as required by supervisors.Upkeep Discovery Land guidelines and standards of service and operation, the performance benchmarks are maintained and exceeded.Strictly adhere to Discovery Land standards and members comments.Perform any additional tasks given to me by supervisor/management.Skills and Qualifications: + 3 years' experience in a similar or greater role in luxury spas and health clubs with proven certifications and diplomas.
Degree/broad knowledge on anatomy and physiology, massage therapy and beauty therapy.
Excellent organizational skills, capable of providing focused direction Technical skills include advanced MS Office – Word, Excel, PowerPoint and Outlook.
Also familiar with various hotel/ health club systems/ platforms.
Knowledge of spa policies procedures