Job Opportunity: Digital Marketing Specialist
We are seeking a highly skilled Digital Marketing Web Product Implementation Specialist to support our Lisbon-based operations.
Key Responsibilities:
* Provide exceptional customer support by handling inbound requests and documenting cases.
* Assist with pre-sales, general inquiries, and technical issues via multiple communication channels.
* Develop a consistent brand tone and voice across private and public platforms.
* Ensure timely and friendly responses to maintain excellent customer satisfaction.
Requirements and Qualifications:
* Native-level French language proficiency with good English (B2) skills.
* Interest in or willingness to learn JavaScript, HTML5, and CSS3 programming languages.
* Knowledge of CMS platforms such as WordPress, Shopify, Wix, and Joomla.
* Understanding of online advertising and ad products.
* Strong troubleshooting and problem-solving abilities.
* Previous B2B experience is highly valued.
* Excellent communication and customer service skills.