Job Title:
IT Support Engineer - EUC Level 1
Location:
Lisbon, Portugal
Job Type:
FTE / Backfill
Role Overview:
We are seeking IT Support Engineer - EUC Level 1 to provide on-site support in Lisbon, Portugal.
The role involves hands-on troubleshooting, desk-side assistance, and ensuring smooth end-user IT operations.
Key Responsibilities:
· Provide onsite hardware & software support (laptops, desktops, peripherals).
· Perform troubleshooting and issue resolution for end users.
· Deliver desk-side assistance and escalate issues when needed.
· Ensure timely response and resolution to dispatch requests.
Requirements:
· 3-4 years of experience in EUC/IT support roles.
· Strong knowledge of Windows OS, Office applications, and basic networking.
· Ability to handle onsite support independently.
· Must be Fluent in
Portuguese
& English.