Role Overview
The Sales Advisor is a key role within our Fashion Clinic Concept Store. As a Sales Advisor, you will be responsible for providing an exceptional customer experience journey in-store and managing all store operations.
Main Responsibilities:
* Welcome customers to our store and provide an outstanding client experience in-store.
* Represent the values and concept of our brand.
* Show, promote, and sell our brands and products, promoting cross-selling between luxury brands.
* Provide the best client experience, ensuring 100% satisfaction with each visit.
* Manage all purchases, returns, and exchanges.
* Build and improve our CRM database with customer information and individual preferences, respecting data compliance regulations.
* Manage store inventories and stock control.
* Manage store visual merchandising.
About You
We are looking for highly motivated candidates who are passionate about fashion and luxury retail, with previous experience in similar roles. Key requirements include:
* A deep focus on customer service and service standards.
* Excellent communication skills and empathy.
* Availability to work weekends and night schedules.
* Fluency in English (additional languages are a plus).
Why Join Us?
This is an exciting opportunity to join our team and be part of a dynamic and growing business. If you have a passion for delivering exceptional customer experiences and driving sales growth, we encourage you to apply.