Sou uma empresa: Boeira Garden Hotel, Curio Collection by HiltonA Conference and Banquet Operations Manager is responsible for managing all Conference and Banquet operations to deliver an excellent Guest and Member experience while optimising sales and ensuring department targets are met. What will I be doing? You will be responsible for performing the following tasks to the highest standards: Manage all Conference and Banqueting operations Maintain exceptional levels of customer service Ensure compliance of brand standards Evaluate guest satisfaction levels with a focus on continuous improvement Aware of trends and propose ideas to build the range and quality of Conference and Banquet Optimise sales and contain costs, identifying any areas for action Set achievable budgets and other short- and long-term functional goals Provide effective leadership to the Conference and Banquet teams to ensure targets are met and exceeded both for the hotel and individual development What are we looking for? A Conference and Banquet Operations Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Strong knowledge of hotel/leisure/service sector Degree or diploma in Hotel Management or equivalent Record of success in Conference and Beverage, specifically the ability to deliver profit, control costs, and build customer loyalty Exceptional communication skills Exceptional leadership skills to create a winning team It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Conference and Banquet Operations experience in a managerial position in hotel/Events Centre or similar Passion for delivering exceptional levels of guest service What will it be like to work for Hilton? Working at Hilton means being part of a world-leading hospitality company, united by a shared vision to create exceptional guest experiences every daywith passionate Team Members at the heart of it all. For more information contact opobg_hr@hilton.com.Requisitos :