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Client:
Sidel
Location:
PORTUGAL
Job Category:
Other
EU work permit required:
Yes
Job Reference:
20983ab3c9bf
Job Views:
4
Posted:
20.04.2025
Expiry Date:
04.06.2025
Job Description:
Spare Parts Administrator
Contract Type: Permanent
Your opportunity: Joining the Spare Parts Administration team, you will accompany our international customers in order to answer efficiently their spare parts needs. You will execute the quote-to-cash process for Sidel spare parts sales by preparing quotes, managing orders and other spare parts flow related activities, always working towards customer satisfaction.
Your Mission:
* Understand precisely clients' needs and propose adapted offers.
* Ensure that any unidentified spare parts need is taken into account by the relevant department.
* Update ERP according to process.
* Prepare spare parts offers.
* Collaborate with Project Managers to establish parts lists per equipment.
* Execute and follow up on administrative and logistics operations necessary to ensure parts shipping.
* When needed, follow delegated actions (invoice, export documentation, recovery...).
* Handle customer non-conformities with the help of the relevant departments and participate in the continuous improvement of the service.
* Ensure the replacement of other Spare Parts Administrators during their absences.
* May be called upon to fill in or provide support in case of overload on the Retrofit and other Services processes.
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