.Hotel Chain Customer Advisor (French Speaker) - Hiring Immediately, LisboaClient:Blu SelectionLocation:Lisboa, PortugalJob Description:We are searching for an expert Hotel Chain Customer Advisor (French Speaker) to join our passionate team at Blu Selection in Lisboa.
Growing your career as a Full Time Hotel Chain Customer Advisor is an amazing opportunity to develop exceptional skills.If you are strong in problem-solving, critical thinking and have the right experience for the job, then apply for the position of Hotel Chain Customer Advisor at Blu Selection today!++ Please apply only if you hold EU citizenship or valid work permit for Portugal +++Do you have passion for the travel and tourism industry?
Do you like travelling when everything goes the way it should?
You can have an impact on making travellers' journeys a success!ResponsibilitiesYour responsibilities and impact as a Hotel Chain Customer Advisor will be:Booking management (altering, cancelling or creating new reservations)Assisting clients via inbound email and chat inquiries in the after-sales process by answering inquiries regarding the reservations and attending potential requestsManaging the reservations back-office (ticket issuing, modification and cancellation of reservations)RequirementsSkills, experiences and interests you need to succeed in this role:A native level of French and a professional level of English (C1-C2)Having previous experience in GDS tools (Ideally)Enthusiasm about travelling and tourism industryKnowledge of the value and impact that a good customer experience can createBeing an attentive listener, comfortable and skilful at communicating with peopleBeing energetic, innovative and working proactively at a fast paceExcitement about intercultural communication and the expatriate lifestyleLiving in or willing to relocate to Lisbon for an international career and life experienceHaving a valid work permit for Portugal (required).BenefitsWhat's in it for you?Type of Contract: A fixed-term contract for 6 monthsWorking Hours: Monday to Friday, rotating shifts 7.30 am to 5.30 pm (8h/day)Training: Fully paid training, professional development and career evolutionSalary Conditions: A package in line with the market: 830€ gross / month x 14 months + 150€ gross/month complexity bonus + up to 100€ / month performance bonus + meal vouchers of 7.23€ / workday + reimbursement of some transportation cost + Private Health Insurance and dental plan (after six months)Relocation Package for International Candidates: reimbursement (up to 400€) of initial flight ticket after 4 months within the company + 6 months of accommodation in a shared flat provided by the company (rental fee of 280€/month to pay)Opportunity to be part of a challenging and fast-paced environmentPossibility to collaborate with some of the biggest brands in the industryA multicultural and international environmentCareer Growth Opportunities: Various career development chances in different paths