This role is responsible for developing and executing strategic customer plans, ensuring strong cross-functional alignment and high service standards. It also involves nationwide store visits, forecasting, and close collaboration with key stakeholders.
Client Details
The client is a company in the FMCG food sector.
Description
1. Ensure the effective execution of the customer plan.
2. Deliver consistently high standards of customer service, including same-day response and resolution of issues within agreed timelines.
3. Maintain a clear understanding of the customer's decision-making process, identifying key stakeholders and building strong relationships accordingly.
4. Foster internal cross-functional alignment with the