Emagine is seeking a Marketing Cloud Junior Developer / Business Analyst to join a dynamic team in Porto, supporting transactional messaging solutions and bridging the gap between business and technical teams.
This is an excellent opportunity for a junior professional to gain hands-on experience with Salesforce Marketing Cloud, including transactional communications, customer journeys, and agile product teams in a collaborative environment.
Your main responsibilities:
Support the setup and configuration of transactional emails (templates, validation, adjustments)
Assist in managing and updating transactional messaging solutions
Contribute to the creation and optimization of transactional journeys
Provide 3rd level support for production issues related to transactional communications
Collaborate with business stakeholders to understand requirements and translate them into actionable tasks
Support backlog refinement and help define user stories with the Product Owner
Act as a bridge between business teams and the Scrum development team
Ensure business needs are clearly communicated and implemented
Assist in testing and validating solutions before deployment
You bring:
1–2 years of experience with Salesforce Marketing Cloud
Basic understanding of transactional communications and email journeys
Exposure to Business Analysis methodologies (Agile/Scrum preferred)
Strong communication skills and ability to work with both technical and non-technical stakeholders
Analytical mindset and problem-solving skills
Ability to work in a collaborative team environment
Must have:
Hands-on experience with Salesforce Marketing Cloud
Experience with email templates and/or transactional messaging
Basic understanding of customer journeys/automation flows
Nice to have:
Experience with Business Analysis (BA) methodologies
Familiarity with Agile/Scrum environments
Experience supporting production issues
Basic knowledge of HTML for email templates