Description
A little taste of your day-to-day
Every day is different, but you'll mostly be:
* Building guest relationships through a swift, professional and highly personal service
* Explain and promote hotel facilities, outlets, and services to guest and provide information to guests
regarding local attractions and activities.
* Promote team work and quality service through daily communications and coordination with other departments.
* Respond appropriately to guest complaints. Inform supervisor of major problems, complaints, disturbances or dissatisfied guests.
* Promptly and safely transport luggage to and from guest rooms. May secure, tag and store luggage at guest's request.
* May regularly inspect and clear hotel entrance and surrounding areas of litter and debris.
* Perform other duties as assigned which may include but is not limited to accepting dry cleaning from guest and secure for pick up by a dry cleaning company; delivering clean laundry or guest mail/messages, or sundry items to guest rooms, and responding to other special requests.