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Job Title: Tech Support Specialist Email Chat Portugal
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We are looking for a skilled customer support specialist to join our team.
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* You will be responsible for delivering high-quality assistance to customers through written communication channels only.
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Key Responsibilities:
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* Approach each case with empathy and a solution-focused mindset.
* Contribute ideas to improve workflows and help foster a culture of continuous improvement.
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Requirements:
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* Proficiency in German (C2 level).
* Proficiency in English (B2 level).
* EU citizenship or a Portuguese residency card.
* At least one year of experience in Customer Support or a related role.
* Strong analytical, leadership, and communication abilities.
* Desire to learn and advance in the field.
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Benefits:
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* Competitive Salary: Your expertise and dedication are rewarded.
* Language Bonus: Additional rewards for your language proficiency.
* Meal Allowance: Daily support during your work hours.
* Health & Life Insurance: Comprehensive benefits for your well-being.
* Collaborative Team: Be part of a communicative and supportive work environment.
* Relocation Assistance: Smooth transition support for your move.
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