Bilingual Content Moderator / Customer Care SpecialistsJob Openings Bilingual Content Moderator / Customer Care Specialists About the job Bilingual Content Moderator / Customer Care SpecialistsJob Title:Content Moderator / Customer Care Representative - with German/French/Italian/Dutch/Spanish & English Location:Porto, Portugal Type:Full-time About the Role: Join our multinational client's team in Porto as a Content Moderator or Customer Care Representative-no previous experience is required. You will help maintain safe, engaging online environments and provide excellent support to our users. This role is ideal for detail-oriented professionals who enjoy problem-solving and working in a collaborative, multilingual environment. Responsibilities: Review, monitor, and manage user-generated content. Respond to customer questions and provide solutions through email, chat, or other channels. Escalate issues when necessary and follow internal processes. Ensure adherence to company policies and quality standards. Work with colleagues to improve content moderation and customer support processes. Requirements: Fluent in spoken and writtenGerman/French/Italian/Dutch/Spanish/Danish & English at B2-C1 Excellent written and verbal communication skills Strong attention to detail and analytical thinking Ability to work independently and as part of a team Previous experience in content moderation or customer service is a plus but not required Valid paperwork allowing employment in Portugal Competitive salary and benefits package Extra payment for working night shifts, Sundays and public holidays (if applicable) Welcome bonuses for selected projects Professional training and career growth opportunities Supportive, diverse, and inclusive workplace Relocation and housing assistance available Perks of Relocating to Porto: Enjoy Portugal's second-largest city with a charming historic center and riverside views. Benefit from a lower cost of living compared to Lisbon while experiencing rich culture, cuisine, and festivals. Access to a growing business and tech scene with networking opportunities.#J-18808-Ljbffr