Job Opportunity
We are seeking a highly skilled Technical Support Agent to join our international team.
* Your responsibilities will include consulting customers on music related products, providing technical support services, and guiding users in utilizing their products.
* You will be required to communicate effectively with customers through various channels and possess excellent customer service skills.
To succeed in this role, you will need to have a native level of French and a good level of English, as well as enthusiasm for music and software.
You will also need to be an attentive listener, comfortable and skillful at communicating with people, energetic, innovative, and working proactively at a fast pace.
Required Skills and Qualifications
* A native level of French and a good level of English.
* Enthusiasm about music and software.
* Knowledge of the value and impact that a good customer experience can create.
Benefits
* Type of contract: yearly renewable.
* Working hours: full-time.
* Salary conditions:
o Including free accommodation (shared flat, all bills included): €1040 gross/month.
o Excluding accommodation: €1240 gross/month.
* International candidates will receive reimbursement of initial flight, airport pick up, yearly two-way flight ticket back to home country within EU, help with paperwork, opening bank account, etc. upon arrival.
Other Opportunities
* Free Portuguese lessons, cooking classes, sports activities, and social events organized by company.
* Real career opportunities in different career paths.