Relocate toSofiaand start your professional journey withConcentrixonHybridrole withDutch .Join our team asCustomer Advisorand give a chance to your soft skills to a make the world a better place.Key ResponsibilitiesEngage with Customers by handling the calls for outstanding balances, direct debits, and scheme modificationsManage written requests from the customers and ensure seamless direct debit processesProvide excellent customer service while maintaining the standards of administrative tasksRequirementsFluency in Dutch (C1 - verbal and written) and good knowledge of English (B1)Great communication skills and sharp eye on detailsComputer skills including software's and toolsGood analytical and organizational skillsWorking Hours - Monday - Friday - 09:30 - 18:00 (1 hour break)What do you get from us?Competitive salary -2045,17 Euro GrossRelocation Package Support (2 weeks of accommodation, advanced payment and more)Comprehensive initial training and onboarding (fully paid by us)Professional Development and Career Navigation programs to map out the steps in your desired developmentHealth and Wellbeing initiativesPart of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many moreConvenient office location, close to bus stations and the metroYou appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.Concentrix Bulgaria is an equal-opportunity employer.Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!#J-18808-Ljbffr